Lost or damaged baggage?
Discover the service
In this case, the passenger must first of all submit a report of loss immediately to the Lost and Found Office at the Airport by filling in the so-called PIR form and keep all travel documents, that is: the air ticket, the baggage identification sticker and the receipts and receipts of everything that you had to purchase as a result of the failure to find the baggage.
Fill out the "Lost or damaged baggage" form
Find out immediately if you are entitled to a REFUND
Using the following form, a member of our staff will contact you within 24 hours to provide direct assistance in obtaining the due REFUND, fast, easy and stress-free.