Lost or damaged baggage

Lost or damaged baggage?

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moveasy rimborso BAGAGLIO SMARRITO
In the event of loss, damage, theft and delayed delivery of baggage, the passenger has the right to take action against the airline in order to obtain compensation for the damage.
In this case, the passenger must first of all submit a report of loss immediately to the Lost and Found Office at the Airport by filling in the so-called PIR form and keep all travel documents, that is: the air ticket, the baggage identification sticker and the receipts and receipts of everything that you had to purchase as a result of the failure to find the baggage.

Fill out the "Lost or damaged baggage" form

Find out immediately if you are entitled to a REFUND

The PIR (Property Irregularity Report) code is a unique code that allows you to locate your baggage if it is lost, delayed or damaged. It consists of 10 alphanumeric characters and is shown on the PIR receipt, above your name.

Using the following form, a member of our staff will contact you within 24 hours to provide direct assistance in obtaining the due REFUND, fast, easy and stress-free.

Call us: +39 393 1967905

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